After you select On hook default path from the menu; The network administrator must enable this feature. After you select Group listening from the menu; Page Directory Display And Navigation Directory display and navigation Directory display and navigation M Directory display and navigation The M information display shows one item at a time.
Use the Navigation Keys to scroll through the list. When the item you want appears, press the Select Key. The figure below shows the status once you log into the directory. To enable password protection: 1. Page 98 Directory display and navigation 9. Enter Enter Press the Done Key to save changes. Done Press the Key or the Quit Quit Key to exit. Page 99 Directory display and navigation 8. Press the Key to save changes.
Done Done 9. You can activate Call Log to record all calls, record only the unanswered calls, or record no incoming calls. Note: If you are calling an external or long distance number, you will need to edit the number to add the access codes required by your system to make an external or long distance call. On the M, you can copy these numbers to your Personal Directory. Page Redial List 3. Press Select. The Personal Directory allows you to add, delete, search, and edit entries and can be password protected.
The Personal Directory holds up to entries an entry is one name and one telephone number. Press the Copy Key. After the person you called answers, Copy press the Copy Key. The displays shows Copy to. Press the Directory Key. Dirctry 3.
Add the name, using the dial pad, Delete, and Case Keys as needed. Use the Keys to highlight Navigation the entry you want to edit or delete. Press the Key if you want to delete all the entries in your Personal Directory, or press the Key if you want to return to the top of the To look at the Card View: 1. Use the Navigation Keys to highlight the desired name. Purchasing 2. Press the right Key. To search for an entry: 1. Use the Keys to highlight Navigation Personal Directory. Personal Directory 2.
Select Select 3. Page Use the Personal Directory 4. Press to copy the incoming call Next Next without editing the name. Edit the number, if required see note for step 5 , and go to step 6. Clear Press to make changes to the Clear name before saving.
The length of your message is limited to 24 characters. Page Set-to-Set Messaging 5. From the screen, use the Edit Mode dial pad to enter a text message. Press Delete Key to delete a character. Press the Case Key to toggle between upper and lower case characters. Press the Key to exit the screen Cancel without saving changes.
Page Corporate Directory Corporate Directory Corporate Directory The Corporate Directory application available on the M and M allows you to search by entering the characters in the name of the person you are calling, beginning with the last name.
Once you have located the name and number of the person, you may use the dial soft key to call the number. Page Corporate Directory 6. Use the Keys to scroll Navigation through the directory. Note: The entire directory is available. When you log into the telephone your individual configuration is downloaded to the telephone for line DN and feature access.
If your Virtual Office telephone is configured as an M, you may only login to an M Note 2: If two or more users are attempting to login at the same moment, the system processes the login information for the first user. The M operates in a different way than the other M series Digital Telephones.
This section explains in some detail the M operation. The M supports five programmable features. You activate the features when you press the M Feature Key and a dial pad number key for that feature.
Press the Line DN Key. Line Lift the handset. The Line DN Key is automatically selected. Dial Volume Control Bar Features Features 3.
Dial the Speed Call code of the number you want to call. Press the DN Key. Line Line the number. Lift the handset and speak when the party answers. To use handset and dial number: 1. Lift the handset, the telephone automatically selects the Line DN. Please contact your System Administrator for additional details. Note: Wall attachment is available for all four models.
Page Headsets To adjust the headset volume, go to the Options menu, Headset types and select one of the headset types from the sub-menu item: Headset 1, Headset 2 or Amplified. Refer to your distributor for the latest product bulletin from Nortel Networks for recommended headset types for the M Series telephone.
Meridian SL-1 software shall not be sold outright and the use thereof by the customer shall be subject to the parties entering into software agreements as specified by Nortel Networks. This manual is also suitable for: Meridian m Meridian m Meridian m Print page 1 Print document pages. Rename the bookmark. Delete bookmark? Cancel Delete. Delete from my manuals? Sign In OR. Don't have an account?
Display-based Expansion Module External Alerter and Recorder Interface Full Duplex Hands Free Module Key-based Expansion Module Personal Directory PC Utility This document describes the M, M, M, and M features and how to use them. The M, M, and M are described in the main portion of this document. The M is described in a separate section of this document. It also has four Context Sensitive Soft Keys self-labeled. Use the Volume Control Bar to control the volume of the handset, headset, speaker, ringer, and handsfree.
Increase the volume by pressing the right side of the bar. Lower it by pressing the left side. You can terminate an active call by pressing the Goodbye Key. The Goodbye Key is useful for disconnecting a handsfree call.
Press the Headset Key to answer a call on a headset connected to the headset jack or to switch a call from handset or handsfree to the headset. A flashing LCD indicator means the line is on hold or the feature is being programmed. By pressing the Hold Key, you can put an active call on hold. Return to the caller by pressing the DN Key beside the flashing indicator. The Mute Key allows you to listen to a conversation without being heard. This is especially useful when you only want to listen on a conference call.
Push the Mute Key again to return to a two way conversation. The Mute Key applies to handsfree, handset, and headset microphones. The Copy Key copies incoming or outgoing. The Quit Key ends an active application. Pressing the Quit Key does not affect the status of calls currently on your telephone.
Press the Done Key to exit and save changes. The Options Key allows you to access and modify telephone options. The Message Key provides access to your voice messaging system.
The Applications Key allows you to access additional features that may be provided by your network administrator M and M When you pick up the handset, the line associated with this key is ready for you to make a call. M are configured for various features and functions on the M Series telephones.
The Soft Keys are located below the display area. These keys have an LCD label above them that changes based on available features, functions, or the active application. An status icon indicates call or feature status. Call Log— The Call Log can be configured to store either unanswered or all incoming calls. These entries can be accessed through your directory menu. The system must have CPND enabled. The display shows the phone number and name, if available, of the incoming call.
Card View — The Card View displays a directory entry name and telephone number. The label and function of each key changes depending upon the available features or the active application. The DN is commonly known as an extension number. For your convenience, the FACs for your system can be printed on a page located at the back of this guide.
Flexible Feature Codes are applicable to the Meridian 1 system only. For your convenience, the FFCs for your system can be printed on a page located at the back of this guide. Indicator —An indicator is an LCD or LED that displays the current status of a feature by its state; flashing, winking, steady on, or off. Information screen—The Information screen displays call activity, lists, prompts, and status of calls. Interrupted dial tone—Interrupted dial tone is a broken or pulsed dial tone, heard when you access some of the features on your telephone.
These keys are the keys located below the display on your telephone. Off-hook — Off-hook is a term used to indicate that the telephone is active and ready to make a call. Paging tone—Paging tone is a special tone heard when using the Radio Paging feature.
You hear two beeps followed by dial tone. Personal Directory —The Personal Directory stores entries by name and phone number. Private Line — Private Line can be assigned to your telephone.
With this line, you can reach an outside number without dialing a code to access an outside line. Internal extensions cannot be dialed from a private line. It lists outgoing numbers for calls that have been made from your telephone. Special dial tone— The special dial tone refers to three consecutive short tones followed by steady dial tone that you hear when accessing some of your telephone features. Switch hook — The switch hook is the button which the handset presses down, disconnecting your call, when you replace the handset.
When lifted, the handset releases the switch hook and you either answer an incoming call or you receive dial tone indicating that your telephone is ready to make a call. Your network administrator assigns features to your programmable feature keys. Whenever this guide describes a procedure that requires special codes ask your network administrator to provide these to you.
Note: In order to use a feature described in this section, your system software must support the feature and the feature must be assigned to your telephone. Check with your network administrator for more details. If your telephone is an M, M, or M you can use the built-in microphone and speaker instead of the handset to make of receive a handsfree call.
While on an active call, you can switch between Handset and Handsfree mode. Press the Handsfree Key. You are now on a handsfree call. Press the Mute Key. The LED indicator flashes. Press the Mute Key again to return to a two way handsfree conversation. Lift the handset to switch from handsfree to handset. Replace the handset. Connect a headset to the headset jack or the handset jack depending on the headset type and the telephone you are using.
Press the Headset Key M and M For the M read the instructions that came with your recommended headset. This section also provides information on setting and adjusting the volume for both amplified and unamplified headsets. For the M read the instructions for the headset you are using. The Group listening feature allows others to listen to a call through the speaker while you are speaking through the handset.
This feature must be enabled by your network administrator. Press the Options Key. Use the Navigation Keys to scroll through the Options List and highlight. Press the Select Key. Press the On Key. Press the Done Key to save changes.
Press the Quit Key to exit. Everyone will hear the caller over the speaker, but the caller will only hear what is picked up by the handset. Note: You must let the caller know when others are listening to the conversation. This feature does not provide a tone to inform the party on the other end of the call that the conversation is being monitored.
Press the Off Key to turn Group listening off. The LED flashes. Press the Mute Key again to return to two way conversation. The Predial feature allows you to enter and preview a number containg up to 31 digits and make corrections before you dial the number. Note 1: Press the Pause Key to insert a 1. Note 2: If you are calling an external or long distance number, be sure that the appropriate access codes are included.
Lift the handset when the called party answers or, if on handsfree, begin to talk. Note: You cannot use the Predial feature if the Live dial pad feature is active. This section describes features that you can use when you make a call. To make a call from your telephone, use the features described in this chapter. Lift the handset. Note: The Handsfree Key must be enabled by your network administrator.
Handsfree Key, or the Headset Key. You receive dial tone with each of these actions. To make a call while on-hook, leave the handset in the cradle while you dial a number. Auto Dial lets you dedicate a feature key to a specific telephone number. When the Auto Dial Key is pressed, the number is dialed automatically. To display the Auto Dial number M and M :. Press the configured Auto Dial Key. The number appears on the display. Press the Auto Dial Key, without lifting the handset.
Dial the number to be stored on the Auto Dial Key. Note 2: Press the Pause Key to insert a 1. Note 3: If you are storing an external or long distance number, be sure that the appropriate access codes are included. Use the Ring Again feature when you dial a number and receive a busy tone or no answer. The Ring Again feature lets you know when the person you dialed is available or has used their telephone. The feature notifies you when to redial your party.
The Ring Again feature automatically redials the number. Dial a number and receive a busy tone or no answer. When the number you want to reach is available, or the person has re-used their set, you hear the Ring Again tone. Lift the handset or press a line DN key. Press the Ring Call Key.
Press the Cancel Ring Again Key. Last Number Redial allows you to automatically redial the last number you dialed. The Speed Call feature allows you to automatically dial frequently called numbers by entering a one, two, or three digit access code. Contact your network administrator to determine the capacity of your Speed Call list. This will establish the number of digits you will enter for each access code. The phone prompts you to dial a one, two, or three digit code and the telephone number.
Note: Dial the access code if required followed by the internal, external, or long-distance telephone number. Press the Speed Call Controller key or. Press the Speed Call Controller Key. Dial a one, two, or three digit code. Use the Delete Key if you make a mistake. Use the Cancel Key to leave the screen without storing a speed call number.
Note: A dash is automatically inserted after the required number of digits have been entered. Dial the associated telephone number. Note 1: Dial the access code if required followed by the internal, external, or long-distance telephone number.
Press the Done Key to save the code and number. Dial the Speed Call code assigned to the telephone number. The System Speed Call feature is set up on the system by your network administrator.
It is a speed dial number that is common to many users, therefore it is set up on the system not on your individual telephone. The network administrator can program a Hot Line Key that allows you to dial a specific number automatically. The network administrator can apply other features to the Hot Line such as Call Redirection, so that the Hot Line call is answered by a person and not by a voice mail box.
The Hot Line dials the number automatically. The Intercom feature connects a group of people together through an Intercom Key. You can use the Intercom feature to call a member of your intercom group by pressing a code assigned to each member of the group. The intercom group must be set up by your network administrator. To answer an Intercom call while on a line other than your Intercom group line:.
Dial the one or two digit code for the intercom group member you wish to call. Press the Hold Key to put the current call on hold. Press the Intercom Key and begin to speak. When you receive an incoming call, your telephone rings and the LCD indicator flashes. Press the Headset Key if you have a headset connected to your telephone available on the M and. Use the Hold feature when you are talking with one party and a second call comes in on a second line. You can answer the second call and retain the original call by putting it on Hold.
Press the Key a second time. Page Redial Last Number Called Make a call When the number you want to reach is To call a Ring Again party when you available, or the person has re-used their receive notification: set, you hear the Ring Again tone. Lift the handset, you receive dial tone. Page Use Speed Call Make a call Use Speed Call Speed Call allows you to automatically dial frequently called telephone numbers by entering a one, two, or three digit code.
See your system administrator to determine the capacity of your Speed Call list. The System Speed Call feature is set up by your system administrator on the system. The Hot Line dials the number automatically. To answer a call: Lift the handset. Page While On An Active Call While on an active call While on an active call This section describes features that you can use while on an active call. Place a call on Hold Use the Hold feature when you are on the line with one party and a second call comes in on a second line.
When you hear the ring or a person Trans answers, press the Transfer Key again to complete the call transfer. To go back to the original call if the transfer is incomplete: If the person you called is not available Note 2: If the transfer is complete, the recall timer stops. You can park an incoming call and page the called party.
When you use Call Park you do not tie up a line. Your system administrator can set up a System Park DN where most calls get automatically parked. Page 38 While on an active call 2. Press the Key. Call Party CParty Enter number appears on the display. Dial the charge number. Press the Enter Key. To view the name of a second caller while on a call in progress: 1.
Page Incoming Calls Incoming calls Incoming calls This section describes features that you can use with incoming calls. Activate Automatic Answerback When Automatic Answerback is active, your set automatically answers in handsfree mode after one ring.
Note: When Automatic Answerback is active, calls do not forward to your voice message service. To answer a call in your own Call Pickup Group: 1. Lift the handset. Page Use Call Waiting Incoming calls 2. Pickup Pickup Dial the DN of the telephone that you hear ringing in your call pickup group.
Page 44 Incoming calls To return to your first telephone call: 1. Press the Key if you want to put Hold Hold the second call on hold. Press the Key to end the Goodbye Goodbye second call.
Press the Line DN Key associated with the first call. Page While You Are Away From Your Desk While you are away from your desk While you are away from your desk This section describes features that you may wish to use when you are away from your desk. If the telephone begins to ring, you cannot forward an incoming call in progress.
Press the Internal Call Forward Key. If you call from a telephone outside the system, first your direct system dial access number and wait for dial tone. Dial Dial your DN. You get a dial tone before you dial your number. Press the Octothorpe Key. Secure your telephone You can lock your telephone with a password so that no one can make calls from your office.
Page 49 While you are away from your desk 4. If you are on a telephone other than your own, dial your DN. Goodbye Goodbye To change your electronic lock password: 1. Dial the electronic lock password Change FFC. Page Talk With More Than One Person Talk with more than one person Talk with more than one person This chapter describes features which allow you to talk with more than one person at the same time. Join a call To connect a call to your current call: 1.
Page Selectable Conferee Display And Disconnect Talk with more than one person If the person you added to the conference is unavailable: 1. Press the Goodbye Key. Goodbye 2. Press the Line DN Key with the flashing icon to return to your original call Selectable Conferee display and Disconnect You can view the list of active conferees by using the Conferee Selectable Display Key and disconnect any party that has been added to the conference call.
Page Use Group Call Talk with more than one person Note: If there are additional conferees to be disconnected, press the Conferee Selectable Display Key until the conferee that is to be disconnected is displayed on the screen.
If configured Goodbye the Conference Count Display returns and is updated to reflect the revised Page 53 Talk with more than one person Note 1: If you are on a call and you receive three short tones, this is the notification of a group call on your Line DN. Note 2: If you are on a call on another telephone in your group, you receive a long tone through the handset or speaker. Page Work Without Interruption Work without interruption Work without interruption This chapter describes features that provide you with uninterrupted work time.
To make a page call, dial the page trunk access code. Note: When the Page Key is used on an attendant console it overrides the telephones; Forced Charge allows you to charge long-distance calls from a telephone restricted to local calls.
Page 58 Additional Call Features To charge a call to an account when you transfer a call: 1. Press the Transfer Key. The call is on Trans hold. Press the Key or the FFC. Charge dial Charge the charge account number. Dial 4. Use Enhanced Override when you make either a simple call or a consultation call i. To use Enhanced Override: a telephone number and receive Dial You are now Forced Camped-on to the number you dialed. When the person you called finishes their call, your telephone automatically dials the number.
Page 61 Additional Call Features 3. Press the Key associated with the call on hold. The call on hold is put on the Loudspeaker and is heard publicly. Use the handset on the Loudspeaker if To talk privately to the party on the Loudspeaker: provided. Press the Override Key. Override The people on the call in progress receive a tone for approximately one second; You receive page dial tone.
This action connects you and the person paged. Note 2: You receive a fifteen second, high pitched tone, then silence if the party paged does not answer the call within a preset time period. Page 65 Additional Call Features 2.
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